Abigail gets paid not to work. Where is my parcel.

It's been a week of lies from your company as to where my parcel is. First the courier couldn't get ahold of me, when I called the operator out on that lie as I have not received a call, missed call please call me nothing, she said the vehicle broke down. That was before she handed out private info about another person, against POPI rules. Then I was promises Friday. Friday I phoned as I work till 3pm, I was told to just wait he is out for delivery. I sat alone at work till 5pm and nothing again, no call no missed call, very disrespectful. On one of the mails I received it shows delivered on Thursday? Today one of your operators ended the convo before giving me any update on this parcel, Abigail is the name. So at this point I don't even thing you know what you did to my parcel. 2R*** This is not the first time I have had this with your company in 4 years of people using you, because I will never use your company, you have lost my parcels. Delivered to the wrong places. Fastway, the fastest way to lose your parcels.