DO NOT BUY ANY FITBIT PRODUCTS

Dear fellow hellopeter users

After factory resetting my Fitbit versa watch this afternoon and it failing to restart or even respond, I contacted the fitbit help line only to be informed in not so many words that " FitBit is incredibly sorry for any inconvenience caused , but they don't offer replacements in The republic of South Africa, and I would have to replace my versa at my own expense" I personally feel this is an insult to all customers as while researching ways to get the device to restart I found hundreds of customers complaining about the same defect in their product as I found in mine and Fitbit refuses to acknowledge the defect in their product or to warn their customers about it.