Slowest service

I app**** over a week ago & was all set. Sent in payslip as requested on the same day. Followed up via email the everyday after that with no acknowledgement. On Sunday & Monday I received emails that my bank statements are outstanding which was sent on Monday. On Tuesday my profile is updated that they have recieved bank statements but not the payslips that were sent 3 times form the preceding Thursday.

On Tuesday I manage to get hold of customer support who insinuates that I did not attach payslips prior & proceeds to cancel application & instructs me to start the process again.

No surprise then that I proceeded with a new application & they have “not” received payslip again. They’re landline went unanswered yesterday.

Nothing is fasta. Would not recommend