************ and *******

Debiting account for an amount already paid.

I settled my loan account in full via EFT, now today the same amount is debited from my account and NOBODY answers your phones.

If I do not have a courtesy call from you today to apologise and to inform me that the amount has been reversed, I will be taking this up with the FSB as well as the NCR and reporting the transaction to my bank as **********.