MB
Mahomed B
1 reviews | Active since Nov 2019
04 Jul 2020, 16:23
Pathetic customer service
Very bad service. I app**** for a a loan and my payslip was requested. Submitted it as requested recieved no acknowledgement to say that my payslip was recieved. Absolutely very poor customer service.
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FASTA (Pty) Ltd's replyOfficial
06 Jul 2020, 08:40Dear Mahomed
Our customer service and collections team have been alerted of your case and we would like to thank you for taking our call earlier this morning. As discussed, Sunday was a banking holiday, but the DebiCheck mandate was sent of this morning - we are currently awaiting a response from your bank and hope to have it soonest.
We will give you a call once we received the DebiCheck response.
The FASTA Team
Our customer service and collections team have been alerted of your case and we would like to thank you for taking our call earlier this morning. As discussed, Sunday was a banking holiday, but the DebiCheck mandate was sent of this morning - we are currently awaiting a response from your bank and hope to have it soonest.
We will give you a call once we received the DebiCheck response.
The FASTA Team
FASTA (Pty) Ltd's reply06 Jul 2020, 08:40
Official
Dear Mahomed
Our customer service and collections team have been alerted of your case and we would like to thank you for taking our call earlier this morning. As discussed, Sunday was a banking holiday, but the DebiCheck mandate was sent of this morning - we are currently awaiting a response from your bank and hope to have it soonest.
We will give you a call once we received the DebiCheck response.
The FASTA Team
Our customer service and collections team have been alerted of your case and we would like to thank you for taking our call earlier this morning. As discussed, Sunday was a banking holiday, but the DebiCheck mandate was sent of this morning - we are currently awaiting a response from your bank and hope to have it soonest.
We will give you a call once we received the DebiCheck response.
The FASTA Team