AE
Aadilah E

1 reviews | Active since Jul 2020

01 Jul 2020, 15:53

No response from team whatsoever

I had a loan with Fasta and proceeded to make a payment to close. And they still went ahead and ran a debit order. I've been trying to contact them numerous times but theres been no response. I just want them to refund my money is that so difficult to do

0
Replies (2)
FASTA (Pty) Ltd
FASTA (Pty) Ltd's reply01 Jul 2020, 16:00
Official
Hi Aadilah,

Thank you for reaching out to us. We are busy attending to the matter and one of our Fasta Support members will be in contact with you.

Yours faithfully,

Fasta Support    
FASTA (Pty) Ltd
FASTA (Pty) Ltd's reply01 Jul 2020, 21:04
Official
Dear Aadilah

Our customer service and collections team have been altered of your case and we are immediately investigating. We will reply to your directly 

The FASTA Team