1 reviews | Active since Dec 2016
FYI-YOU OWE ME MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So I paid FASTA before my debit order was taken off my account, so they debited me. I contact them which is the right thing to do and get this snotty arrogant email. FYI- YOU OWE ME MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good day
Please acknowledge the refund disclaimer below
You have given FASTA authority to collect the monthly payment of this loan from the bank account you provided in your loan agreement (‘the Mandate’).
FASTA may effect a refund to you within 48 hours of acceptance of the refund disclaimer on condition that you expressly warrant that any payment/s already collected from your nominated bank account, in terms of this loan agreement, will not be disputed or reversed with your bank.
In the event you ask your bank to reverse or dispute any payment/s we have already collected from you, for whatever reason, we will view this as a serious breach of this loan agreement and:
1)Report your behaviour on this account to any registered credit bureau, which could impact your ability to get finance in the future. 2)You will not be able to get a loan from FASTA in the future. 3)Your loan account may be handed over to an external debt collection agency. 4)We will charge you a default charges (such as default fees and interest) and the reasonable costs incurred to enforce our rights in terms of the credit agreement until the amount is settled in full.
Thank you for reaching out to us. Our records reflect that your debit order was successful on the 25th of July and the EFT payment you made was successful on the 27th of July.
The refund disclaimer is standard practice to safeguard all parties involved and we thank you for acknowledging the disclaimer. The refund will be processed as discussed telephonically.
Yours faithfully,
Fasta Support
Thank you for reaching out to us. Our records reflect that your debit order was successful on the 25th of July and the EFT payment you made was successful on the 27th of July.
The refund disclaimer is standard practice to safeguard all parties involved and we thank you for acknowledging the disclaimer. The refund will be processed as discussed telephonically.
Yours faithfully,
Fasta Support
