Close and foward me my paid up letter.

Why was my account debited on Monday, the 23rd, when my initial debit order date is the 25th of each month? I already made an EFT payment, and now you're telling me my account has been handed over? This is beyond frustrating. Let me be clear: I will not be responsible for any charges on my account. I've settled it, and I expect a paid-up letter immediately. The proof of payment is attached. Close my account— I owe Nimble NOTHING!