Bad , Bad Service, Extremely Bad !!

Extremely unhappy , with the service I received , so I app**** online for credit I eventually got approved I then logged out of my account and logged back in after receiving an email that says, "don't forget to finish your fasta application', After i logged in I was Redirected to the page that verifies your bank statements and information, That was when I received the Mandate message and was suppose to approved the mandate which I did, I was logged out again and when I returned back onto my profile it showed my loan was cancelled and declined, so Now that the mandate is still active I assume my Bank account will be debited for credit that I do not have, I literally app**** more than 27 times and all my applications for declined right after it redirected me to the signing the agreement and accepting the debit order terms. I am so disappointed with the service would not recommend this Facility to anyone, what makes it worse is that I have left Messages and queried about my problem but no response. I just want the Mandate to be removed or I will take it up with my Bank to remove it , And if my Account is debited for something I Have not received service for I will take the matter further .