1 reviews | Active since Dec 2014
Steers Tygervally Mall
Steers Tygervally Mall - poor service... I asked for rib burger Pita without Onions, I received Pita with onions . . I went back and I asked for another... no apology was given. When the second Pita came, there was no tomato . . . I asked again, why did you remove the tomato I only asked for the o ions to be removed.. . . We went back and forth for 30min. . . I eventually asked for my money back, which they refused. Poor poor service!!!!
Hi Vusisizwe, we totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Hi Vusisizwe, we totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***