bB
busisiwen B

1 reviews | Active since Apr 2016

04 Apr 2017, 11:51

Rotten/Spoilt/Bad ****tail cheese grillers

<p>we ordered online the a large pizza and and ****tail sausages from the Parkmore franchise, I have never been so disappointed in my life by a Debonairs Franchise the ****tail sausages tasted so bad they smelt old we couldn't even finish them, I have eaten them so many times and I always enjoy them, If this is the standard they are setting for this franchise than Debonairs will lose a lot of clients, what about our health? selling us rotten food?</p> <p>we laid a complaint on their website, they called and said they would replace the cheese grillers at a certain date and time, and they called and said they had forgotten and would deliver today at 11:00 we called them at 11:00 to confirm delivery and we spoke to Millicent who was rude and we were told Delinah who had promissed us the replacement of Cheese grillers plus a triple decker something meaty and 1 litre coke was not at work and told us we are not getting anything.</p> <p> </p> <p>so is this how this franchise operates sell people food that is off and say sorry I hope you enjoyed it what about our health or our money paying for something you cant eat/ eat it and be sick, is your clients health even considered.</p> <p> </p> <p>The order was Placed by Palesa on 29/03/2017</p> <p> </p>

0
Replies (1)
Famous Brands
Famous Brands's reply24 Oct 2017, 15:37
Official

Hi Busisiwe

Thank you for taking the time to report your experience with our Parkmore
branch. We take health and hygiene concerns very seriously and will be
escalating this matter to the branch management team as well as the area
manager. A representative of our team will be in touch to make sure this
matter is resolved.

Kind Regards,

The Famous Brands Team.