Fishaways and Debonairs have absolutely no respect for an upfront online paying customer

<p>Imagine you crave for a delicious meal, and you think of Fishaways for lunch, for convinience you order online, you pay the invoiced amount, you get reciept confirmation, you are thinking to yourself, its only 2kms away so the food should be delivered soon, an hour goes past,... you call the resturant and they tell you the driver is on his way, two hours go past, the food is nowere to be seen. this seems to be the norm with these two resturants.</p> <p> </p> <p>everytime you call they tell you the driver is on its way but he never arives. is it a problem to pay in advance, is that why im always getting ****py services. i am beyond ****ed. let me assure you that i will NEVER buy nor order from these stores ever again. once you take my money you really dont care about the customer.</p> <p> </p> <p>today i made an order at Fishaways (Fishaways Fontainebleau) at 12:30pm and paid everything, i call them just before 1pm to give them an alternative number because i was headed to a meeting, they tell me that the driver is on his way. thats cool but an hour passes, and still no show, the place is just a mere 4km away from the delivery place. i callthem, they tell me the driver is on his way and they would check him and call me back. i call them back again asking them why they did not call me back and they still give me excuses, 2 hours go past. close to two and a half hours later they show up with cold food making lame excuses that they are far and there is a nearer fishaways that unfortunately does not deliver ( by the way the fishaways they are refering to is 1.7km away and they are "very far" as they are 4km away, REALLY!!)</p> <p> </p> <p>the same thing happened to me last week with Debonaires blue hills, i ordered and paid online at around 7pm, my order took almost 3 hours, their excuse was that it was raining, i live just behind the blue hills mall, the weather was crystal clear. they kept saying the driver was on his way, and they would call me back to confirms. hours went past without a call. i had to then cancel my order at 10pm and go out to buy food elsewhere. and they had the nerve to call me the next day at 3pm to ask me if i still wanted the meal, they even **** and said their driver called me last night and had to return with the meal whilst i was the one calling them countless number of times</p> <p> </p> <p>i thought to give these fastfood resturants a chance after the Blue Hills saga, but rest asured, I AM NEVER ORDERING FROM THEM EVER AGAIN, they have apsolutely no respect whatsoever for their customers</p>