Will Never Buy here Again, Ever!

<p>Have spent at least R15 000 to R20 000 on this site buying lovely branded goodies, cosmetics, teas, incense, bags and health supplements for both my boyfriend and myself over the last few years from them, I have had slow deliveries but didn't bother me too much, and speaking on the phone when there was no promised 'in stock' item available(so I waited longer or they gave an alternative), but though expensive, I felt grateful to find stuff on this site that I loved so much and that could be great for both our health..the last two times my experience ordering here have been beyond terrible, I cannot believe what one woman from FtN even said on the phone to me(though I know someone malicious up here who knows I buy from FtN' and other sites)..beyond rude soon after I had picked up and not business related and told me she 'wants me to spend my money'..I then told her to cancel my order purely due to her rudeness but it was already done. First she tells me her name, then she says Robyn, then laughs and says shes not Robyn and I wouldnt know..my purchase then arrived with stuff that had been fiddled with and clearly opened(seals broken aren't always a big issue but this time it was)and I ended up throwing things out after finding something crazy(yes, crazy)in my meusli and ate it, thinking it must be deliberate, it tasted like maple it most definately was not 'a date' of a strange shape..I put through a review and said I loved the meusli with the special*something*(but now I sound crazy!)the meusli didnt look like it had been opened and wouldnt have dreamt it would be, I put through good reviews on plenty of other products bought from here because I have previously loved their products and service. There are only dates in the ingredients list in the meusli! Should have clicked immediately when I saw what I found but cant believe what I ate. I wasnt thinking else I would have kept the meusli as is and taken a photo. The next order I decided would be my last and just needed some inthusiasm that was in stock. A different lady phoned on the next order saying that the foundation I wanted was only available with suprarien but was exactly the same colour(because I said I had seen a review where the colour with suprarien in was too dark), she promised it was exactly the same..when I got it it was totally the wrong colour and the menthol feels gross! I am going to throw this expensive bottle away(it is still sitting here) along with a good number of other more expensive things and waste more money..the opened hibiscus flowers was the least of my concern. Dont want to mention the other things. Don't even want a refund, I'm throwing stuff out for my own personal 'peace of mind'. Expensive lesson, I must be crazy like that. Never ever again! The customer is not always right is how they clearly feel..I never knew them to do business like this before of the many times I bought from them. I dont even care for a reply because my business is not wanted! Will never bother again...I used to be faithful-to-Nature crazy now I just feel crazy for wasting my time</p>