CW
Corleen W

1 reviews | Active since Aug 2011

04 Mar 2015, 19:52

STILL NO DELIVERY AFTER AMPLE PROMISES

After sending multiple emails and phoning more than a couple of times, Faithful to Nature has not delivered on any of their promises and neither has Aramex Couriers. <br> <br> It's been 8 days since my order was submitted and paid, Aramex promised to deliver this morning and then again tonight, but they have not. I've had promises made from Faithful to Nature and nothing has happened. <br> <br> I am furious and so embarrassed for referring my employer, my family and friends to their website. As a self-employed business owner, I cannot believe this is the service these companies are offering people. I have requested a full refund on my order, as this is obviously not a priority to Faithful to Nature and I will not support them in future again. I will also advice people I spoke to about them, against them.<br> <br> I'm sure I won't get any response from this email, but it's worth warning people before they order products they need - as now I am without multi-vitamins, face cream, shampoo and conditioner!!!

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Replies (1)
Faithful To Nature
Faithful To Nature's reply02 May 2023, 21:58
Official
Hello Lientjie1985,

This was resolved and is not how we do business at all. I have spoken to the customer and she has assured us that she is satisfied with the service - a written response from her was:
\I had some problems with the couriers and delivery