STAY AWAY

On 9 November 2022 I placed an order with this company after numerous attempts as their website would not allow me to pay for the hair dye as it was only available in Johannesburg. I did not mind waiting a couple of days for the order as the cayenne pepper was also from there. I emailed them and eventually phoned them to finish my order and get the payment done.There was stock available for Kalyan cayenne pepper 5 in Cape Town and 1 in Johannesburg. I was later contacted by a man from this company who informed me that only 5 could be supp**** as 1 was damaged. I rep**** it's fine send what you have.From there things went from bad to the worst service ever. On 14 November 2022 I received a box containing only my dried fruit and my box of hair dye. I was extremely upset that my cayenne pepper was not in the box, not even 1. I immediately phoned and was then told by the same man that they did not have stock to send me. Not once was I contacted to inform me that all of a sudden no stock was available. He then rep**** they have received stock and he will send it immediately. He placed an order for me on 14 November 2022. I received an email with regard to that informing me they are busy packing it. I received an email on 15 November 2022 to inform me that they have no stock again and will only be able to supply on 22 November 2022. I also realized that he had used my FTN points for courier costs for sending this last "order" which was no fault of mine to pay for but his. There was some strange transactions on my points. I rep**** to the email that they can refund me back the money into my bank account. I will never use this company ever in my life again. I will never recommend them ever to anyone. I want them to refund my money and delete my account. The damage was done and it's irreparable.