Same error twice in a row...

when my purchase was sent to the wrong city the first time, I was skeptical regarding the reasons given. But as I have been a FTN customer for many years, decided to give them benefit of the doubt and try again with a new order... - and once again my parcel is in the Eastern Cape... My address is correctly listed on the invoice, it has not changed in the past 5 years of being a FTN client, so why my last 2 purchases would end up going to completely the wrong province is beyond me. Sad when you finally realise that you need to find an alternative.