Payment showed as failed

Good morning<br> <br> I have made a choice to go organic recently and on 25/10/2015 have ordered goods to the value of R6 812 ( a whole month's worth of groceries in my household) and was eagerly thinking of how healthy we are going to live from now on and couldn't wait to get started. <br> <br> I proceeded to check out and the payment went through successfully from my bank. I went back to my order to see if everything was okay and saw that it failed from FTN's side. Knowing they would not be open on a Sunday I decided to wait till this morning and give them a call. I called my bank to ensure that all from my side was indeed okay and I have received confirmation that it was.<br> <br> What makes me angry is I normally do shopping on the weekend after we got paid, so I have all my groceries done before the new week starts but in this case I now have to wait until they open (08h00) to have this issue resolved, so now another day is wasted and I am running out of food. If this issue could be resolved today, delivery will only be on Friday? 4 More days without food in my cupboards and 4 more days with extra expenses in getting the required food. Might as well have gone and do my normal shopping.