AF
Alexandra F
1 reviews | Active since Jan 2016
10 Mar 2025, 14:04
“Free Gift” offer not honoured
Free Gift advertised with product. I phoned to ask how to claim; agent told me it would be added manually to my order. I explained that I would order a different product if offer expired/ invalid “Free Gift” advertised not delivered. Amounts to False Advertising ? Not impressed
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Faithful To Nature's replyOfficial
10 Mar 2025, 15:49Hi Alexandra,
Thank you for your review. We are terribly sorry about the inconvenience caused.
Kindly note that one of our agents sent you an email immediately after your call to us and we have not received a response from you as yet. Could you kindly respond to our mail as we would like to get this resolved for you asap.
Kind Regards,
Thank you for your review. We are terribly sorry about the inconvenience caused.
Kindly note that one of our agents sent you an email immediately after your call to us and we have not received a response from you as yet. Could you kindly respond to our mail as we would like to get this resolved for you asap.
Kind Regards,
Faithful To Nature's reply10 Mar 2025, 15:49
Official
Hi Alexandra,
Thank you for your review. We are terribly sorry about the inconvenience caused.
Kindly note that one of our agents sent you an email immediately after your call to us and we have not received a response from you as yet. Could you kindly respond to our mail as we would like to get this resolved for you asap.
Kind Regards,
Thank you for your review. We are terribly sorry about the inconvenience caused.
Kindly note that one of our agents sent you an email immediately after your call to us and we have not received a response from you as yet. Could you kindly respond to our mail as we would like to get this resolved for you asap.
Kind Regards,