SL
Steven L

1 reviews | Active since Mar 2021

14 Jun 2022, 09:25

Faithful to Nature | Shoots Down Colloidal Silver in Skincare

We have been supporting Faithful to Nature for over 5 years and though we'd recommend a product that our family, friends and many of our employees and clients have been using for quite a while with great satisfaction.

I followed up with the supplier to ask if her product has been accepted by FTN after my recommendation. She informed me that it was turned down because it contained colloidal silver - a natural product. Apparently FTN rep**** by saying it was not FDA approved (an institution which does not promote natural healing as it's not profitable).

I then sent an article by NaturalNews to Faithful to Nature explaining the many benefits of colloidal silver, but that seems to have been completely ignored. I am starting to think that Faithful to Nature is NOT so 'faithful' to nature.

Think we'll find alternative South African marketplaces to source our products from in future.

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Replies (1)
Faithful To Nature
Faithful To Nature's reply14 Jun 2022, 16:26
Official
Hi Steven

Thank you for reaching out to us. We are so sorry to hear that you are disappointed that an item was not accepted due to an ingredient issue. We assure you that our ingredients for each item on our site is scrutinised before making the decision to list or not list an item. There could be multiple reasons the items were not listed and we are more than happy to share this with you. 

I have asked our head of buying to look into this matter further, I will be in touch with you via direct mail to ask for further information on the product you are referring to in order for us to give you further details as to why the items were not listed. 

Kind regards

Ebitishaam 
Head of customer service