SK
Shirley K
1 reviews | Active since Sept 2020
15 Jan 2025, 11:06
Excellent Customer service
I ordered a yoghurt maker which after using for a couple of months started malfunctioning. After reporting this to faithful to nature, they advised me that the supplier has discontinued this product. Michaele from Faithful to Nature arranged for the courier to collect the faulty product and I was credited with the full amount that I paid for it. This was managed professionally and efficiently - Thank you Michaele!
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Faithful To Nature's replyOfficial
16 Jan 2025, 11:10What a wonderful testament to Michaele's excellent service! Thank you for sharing your experience with us. We're delighted to hear that Michaele managed your situation so professionally and efficiently. Ensuring our customers are supported, even when unforeseen issues arise, is incredibly important to us. We’ll be sure to pass along your gratitude to Michaele – she’ll be thrilled to know she made such a positive impact. Thank you for your continued support! 🌟
Faithful To Nature's reply16 Jan 2025, 11:10
Official
What a wonderful testament to Michaele's excellent service! Thank you for sharing your experience with us. We're delighted to hear that Michaele managed your situation so professionally and efficiently. Ensuring our customers are supported, even when unforeseen issues arise, is incredibly important to us. We’ll be sure to pass along your gratitude to Michaele – she’ll be thrilled to know she made such a positive impact. Thank you for your continued support! 🌟