SN
Steffanie N
1 reviews | Active since Aug 2021
11 Aug 2021, 10:30
Do not order from them!!!
I would give them no stars if that was an option. I made an order on the 30th of June which I have yet to receive.
They continuously informed me that there were items out of stock and stated that they were going to send part of the order but did not. I have been asking for a refund from the 20th of July and I have not received that either.
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Replies (1)
Faithful To Nature's replyOfficial
11 Aug 2021, 11:21Hi Steffanie
Thank you for taking the time to post this review, although I am terribly sorry to see that we have let you down. There are no excuses to how badly your order has been handled. I have taken this up with the staff member who was dealing with it and there will be serious repercussions as this is not the type of service we give to our customers at all.
I have processed your refund and I will send you the proof of refund via email.
Please accept my sincere apologies for letting you down, this is really not the type of service that makes FtN proud at all.
I will be in touch via email shortly
Kind regards
Ebitishaam
Thank you for taking the time to post this review, although I am terribly sorry to see that we have let you down. There are no excuses to how badly your order has been handled. I have taken this up with the staff member who was dealing with it and there will be serious repercussions as this is not the type of service we give to our customers at all.
I have processed your refund and I will send you the proof of refund via email.
Please accept my sincere apologies for letting you down, this is really not the type of service that makes FtN proud at all.
I will be in touch via email shortly
Kind regards
Ebitishaam
Faithful To Nature's reply11 Aug 2021, 11:21
Official
Hi Steffanie
Thank you for taking the time to post this review, although I am terribly sorry to see that we have let you down. There are no excuses to how badly your order has been handled. I have taken this up with the staff member who was dealing with it and there will be serious repercussions as this is not the type of service we give to our customers at all.
I have processed your refund and I will send you the proof of refund via email.
Please accept my sincere apologies for letting you down, this is really not the type of service that makes FtN proud at all.
I will be in touch via email shortly
Kind regards
Ebitishaam
Thank you for taking the time to post this review, although I am terribly sorry to see that we have let you down. There are no excuses to how badly your order has been handled. I have taken this up with the staff member who was dealing with it and there will be serious repercussions as this is not the type of service we give to our customers at all.
I have processed your refund and I will send you the proof of refund via email.
Please accept my sincere apologies for letting you down, this is really not the type of service that makes FtN proud at all.
I will be in touch via email shortly
Kind regards
Ebitishaam