CN
Charl N
1 reviews | Active since Aug 2020
24 Dec 2022, 11:06
Dad service Faithful to Nature and Wumdrop
On December 23, 2022, I placed my order with Faithful To Nature (Order ***) before 10:00 am. I paid a surcharge for delivery the same day, but have not yet received the goods. No communication from Faithful to Nature or the delivery company, namely Wumdrop. Please, if you cannot offer a service, do not advertise and take money from your clients. The delivery company phoned me today, 24 December 2022, stating that they cannot deliver my parcel is locked away.
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Replies (1)Faithful To Nature's replyOfficial
28 Dec 2022, 10:20Hi Charl
Thank you for taking the time to post this review. As mentioned when I spoke to you telephonically I am terribly sorry about the poor service you received. I have escalated this to the Wumdrop management as this is totally unacceptable. I have processed your refund as requested.
I am terribly sorry for the inconvenience caused.
Green regards
Ebitishaam
Thank you for taking the time to post this review. As mentioned when I spoke to you telephonically I am terribly sorry about the poor service you received. I have escalated this to the Wumdrop management as this is totally unacceptable. I have processed your refund as requested.
I am terribly sorry for the inconvenience caused.
Green regards
Ebitishaam
Faithful To Nature's reply28 Dec 2022, 10:20
Official
Hi Charl
Thank you for taking the time to post this review. As mentioned when I spoke to you telephonically I am terribly sorry about the poor service you received. I have escalated this to the Wumdrop management as this is totally unacceptable. I have processed your refund as requested.
I am terribly sorry for the inconvenience caused.
Green regards
Ebitishaam
Thank you for taking the time to post this review. As mentioned when I spoke to you telephonically I am terribly sorry about the poor service you received. I have escalated this to the Wumdrop management as this is totally unacceptable. I have processed your refund as requested.
I am terribly sorry for the inconvenience caused.
Green regards
Ebitishaam
