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joedirtc J
1 reviews | Active since Jan 2017
09 Apr 2021, 11:37
Best Customer service by far! Leading in the industry by example. Well done!
I ordered a Himalayan salt lamp but unfortunately, it was out of stock by the time my order was received.
I received an email immediately from Elaam, the customer support agent which gave me many options to solve the issue from their side.
Elaam, is a real gem and such a pleasure to deal with. Always sorting out any issues asap and being proactive. Always polite and professional. Thank you Elaam, you are a star!
Thank you Faithful to Nature for the best service time and time again. Other companies can learn so much from your customer service.
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Replies (1)Faithful To Nature's replyOfficial
13 Apr 2021, 08:40Hi Chantel! Thank you so much for taking out the time to give us this amazing feedback- we have passed it on to Elaam and it really means a lot to us:) We are happy that we could solve the issue around and that we could still keep you happy! Thank you for your loyalty. Keep Rocking!!!
Faithful To Nature's reply13 Apr 2021, 08:40
Official
Hi Chantel! Thank you so much for taking out the time to give us this amazing feedback- we have passed it on to Elaam and it really means a lot to us:) We are happy that we could solve the issue around and that we could still keep you happy! Thank you for your loyalty. Keep Rocking!!!
