Poor Service

<p>For months now i am still waiting on the FAIS Ombudsman to resolve my issue with Old Mutual. A lady by the name of Ndimiso called me from Ombudsman's Office to explain the reason for the delay (person handling my matter is no longer with them). Ndimiso promised a few times in the last two months to email me further info required but I'm still waiting. i called the office today but after waiting on the line for 10 minutes as they were busy the call was cut. Case no: is Fais-07178-15/16WC2RN Pillay . Please Hello Peter help me.</p>