XD
X D
1 reviews | Active since Nov 2025
21 Nov 2025, 09:56
I'm confused even today
I believe they were investigating but they rep**** to me after two days informing me that my complaint is closed
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FAIS Ombud's replyOfficial
21 Nov 2025, 12:16Good day, We understand that this may have caused some confusion. After reviewing your complaint, we found that the matter falls outside our jurisdiction. Therefore, we have referred it to the National Financial Ombud Scheme (NFO) for further assistance. As a result, the case has been closed on our side. Kind regards
FAIS Ombud's reply21 Nov 2025, 12:16
Official
Good day, We understand that this may have caused some confusion. After reviewing your complaint, we found that the matter falls outside our jurisdiction. Therefore, we have referred it to the National Financial Ombud Scheme (NFO) for further assistance. As a result, the case has been closed on our side. Kind regards