SM
Sinah M
1 reviews | Active since Jun 2022
08 Oct 2025, 15:00
Unhappy client
It's been 11 months since I put in a claim for my late husband they do not update you have to keep calling yes the person dealing with the matter is friendly but it does not assist because we are not getting assisted 11 months it's a long time and very frustrating when you are a single parent fairesure does not care about us at all
Helpful (0)
Replies (1)0
Replies (1)
Fairsure's replyOfficial
15 Oct 2025, 10:12Good day Sinah,
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.
We have been unable to contact you on the number provided but we continue to try. Please let us know if there is an alternative contact we can use.
Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.
We have been unable to contact you on the number provided but we continue to try. Please let us know if there is an alternative contact we can use.
Kind regards,
Fairsure
Fairsure's reply15 Oct 2025, 10:12
Official
Good day Sinah,
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.
We have been unable to contact you on the number provided but we continue to try. Please let us know if there is an alternative contact we can use.
Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.
We have been unable to contact you on the number provided but we continue to try. Please let us know if there is an alternative contact we can use.
Kind regards,
Fairsure