LB
Lillian B
1 reviews | Active since Apr 2025
24 Apr 2025, 19:42
Pension funds and provident funds
The service we are receiving from fairsure it is bad ,we are sending emails to Linda and Sisanda no response.we tried calling but they are dropping calls.we still waiting for payout for pension funds and provident funds.They just don’t care about the customers. Mr BUTSHWANE
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Fairsure's replyOfficial
29 Apr 2025, 10:45Good day Lillian,Thank you for your feedback and for bringing this matter to our attention. We understand and sincerely apologise for the lack of communication during the process.
Please rest assured that we have escalated your review internally, and a team member will be in touch shortly regarding your pension and provident fund payout.
This is not the standard we aim for, and we appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Please rest assured that we have escalated your review internally, and a team member will be in touch shortly regarding your pension and provident fund payout.
This is not the standard we aim for, and we appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Fairsure's reply29 Apr 2025, 10:45
Official
Good day Lillian,Thank you for your feedback and for bringing this matter to our attention. We understand and sincerely apologise for the lack of communication during the process.
Please rest assured that we have escalated your review internally, and a team member will be in touch shortly regarding your pension and provident fund payout.
This is not the standard we aim for, and we appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Please rest assured that we have escalated your review internally, and a team member will be in touch shortly regarding your pension and provident fund payout.
This is not the standard we aim for, and we appreciate your patience as we work to resolve it.Kind regards,
Fairsure