sD
sthembile D
1 reviews | Active since Oct 2012
03 Sept 2024, 17:21
Pension claim not processed after months of waiting
Something is very fishy with this company. My Pension fund claim is still not processed since June. They don't answer their phones and the contact person is never available for queries. What is this company doing with our monies.
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Replies (2)
Fairsure's replyOfficial
16 Sept 2024, 10:58Thank you for bringing your concern to our attention. We apologise for the inconvenience/frustration that it has caused.
As an organisation we hold ourselves to high standards and therefore take matters like these seriously and try to continuously improve from them.
Your matter has been addressed accordingly, and we trust that the resolution meets your satisfaction.
Kind Regards,
Fairsure Administration
Kind Regards,
Fairsure Administration
Fairsure's reply16 Sept 2024, 10:58
Official
Thank you for bringing your concern to our attention. We apologise for the inconvenience/frustration that it has caused.
As an organisation we hold ourselves to high standards and therefore take matters like these seriously and try to continuously improve from them.
Your matter has been addressed accordingly, and we trust that the resolution meets your satisfaction.
Kind Regards,
Fairsure Administration
Kind Regards,
Fairsure Administration
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sthembile D's updateReviewer Update
02 Oct 2024, 12:50It's now October, nothing was done and yet fairsure says my issue is resolved.
sD
sthembile D's update02 Oct 2024, 12:50
Reviewer Update
It's now October, nothing was done and yet fairsure says my issue is resolved.