SN
Sphiwe N
1 reviews | Active since Mar 2017
24 Jul 2025, 13:42
Pathetic
Horrible administrator, two pots claims over two months and still not resolved, phones are not picked up, no one knows any reasons for delays!! Just hopelessness.
Such pathetic service
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Replies (1)
Fairsure's replyOfficial
06 Aug 2025, 16:38Good day Sphiwe
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Fairsure's reply06 Aug 2025, 16:38
Official
Good day Sphiwe
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure