KN
Kwanda N

1 reviews | Active since Aug 2024

10 Mar 2025, 18:20

I have rights as a consumer but they have been violated by Fairsure

Good day Kwanda Thank you for bringing your concern to our attention. We apologise for the inconvenience/frustration caused. We have arranged for the relevant department to assist you urgently. Kind Regards, Fairsure

This is the automated response from Fairsure just to seem like theyre doing damage control. This is my second review of this company. Ive dealt with the following people via email due to failed multiple telephonic attrmpts : Ayanda Mahanjana Elvin Aretha Sifiso

I dont know what exactly i need to do at this point as they continue to block and ignore my emails.

I would like to please have my money as it is my right as a consumer , this is ********!

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Replies (1)
Fairsure
Fairsure's reply11 Mar 2025, 10:50
Official
Good day Kwanda 
Please accept our sincere apology for the unsatisfactory experience that you encountered. We want to assure you that we hold our members in high regard and are committed to enhancing your experience. Your matter has been escalated to receive urgent attention. 
Kind Regards, 
Fairsure