MS
Max S

1 reviews | Active since Apr 2024

04 Apr 2024, 12:34

Frustration + Disappointment = Ombudsman

6 months down the line and we still waiting for our late dad's funds. Between Fairsure and Sanlam, this has to be dealt with. We've been advised to take it up with the Pension Fund Adjudication, Ombudsman, social media, etc. We do not receive feedback, communication or updates. So unfair, ********* and unprofessional. Livelihoods depend on this.

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Replies (1)
Fairsure
Fairsure's reply06 May 2024, 11:13
Official
We appreciate you bringing your concern to our attention. We apologise for any inconvenience caused. 
Rest assured, your issue has been addressed, and we trust the resolution meets your satisfaction. 
Should you have any further inquiries or need further assistance, please feel free to contact us without hesitation.