AP
Allan P
1 reviews | Active since Oct 2024
16 Oct 2024, 09:10
Fairsure Two pot/pension fund
Sanlam left us with Fairsure to handle the Admin on our pension fund. They are so unprofessional and rude they can't even check if your application for two pot has been processed or not... It has been a month since I app**** I keep calling but the consultant are rude.. They don't even reply Emails it's a JOKE OF A COMPANY
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Replies (2)AP
Allan P's updateReviewer Update
16 Oct 2024, 11:31How can an admin company be so irresponsible not to mansion the consultants so not professional, I asked "can u please check if my application is processed or not" he rep**** " relax everyone will get paid it will take time" 40 days!!!!!! What more time
AP
Allan P's update16 Oct 2024, 11:31
Reviewer Update
How can an admin company be so irresponsible not to mansion the consultants so not professional, I asked "can u please check if my application is processed or not" he rep**** " relax everyone will get paid it will take time" 40 days!!!!!! What more time
Fairsure's replyOfficial
15 Jan 2025, 11:56Good day Allan,
Thank you for brining your concern to our attention.
We apologise for the inconvenience/frustration caused.
We can confirm that your matter has been addressed by the relevant department.
Kind Regards,
Fairsure
Thank you for brining your concern to our attention.
We apologise for the inconvenience/frustration caused.
We can confirm that your matter has been addressed by the relevant department.
Kind Regards,
Fairsure
Fairsure's reply15 Jan 2025, 11:56
Official
Good day Allan,
Thank you for brining your concern to our attention.
We apologise for the inconvenience/frustration caused.
We can confirm that your matter has been addressed by the relevant department.
Kind Regards,
Fairsure
Thank you for brining your concern to our attention.
We apologise for the inconvenience/frustration caused.
We can confirm that your matter has been addressed by the relevant department.
Kind Regards,
Fairsure