AM
Angela M
1 reviews | Active since Feb 2022
09 May 2025, 20:44
Fairsure it's time to step up
. I find them very unresponsive, no one attends to your queries and you log in on line for your two pot withdrawal and there is absolutely no communication nothing from fairsure . It saddens me because a company that is so unresponsive it just makes you question. The WhatsApp by the way is useless they may as well take it off. I don't think there is anyone manning anything . So fairsure if there's anybody that actually writes there can they please respond and give me aone sort of feedback on my application
Helpful (0)
Replies (1)0
Replies (1)
Fairsure's replyOfficial
19 May 2025, 09:13Good day Angela
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch shortly to provide feedback on your two-pot withdrawal application.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch shortly to provide feedback on your two-pot withdrawal application.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Fairsure's reply19 May 2025, 09:13
Official
Good day Angela
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch shortly to provide feedback on your two-pot withdrawal application.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch shortly to provide feedback on your two-pot withdrawal application.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure