Fairsure incompetence

I have settled for devorce in December 2024 and i have submitted a claim in mid January to the KZN Municipal pension fund which unfortunate enough for me their funds are handled by fairsure. Ive never dealt with such a nonchalant bunch of employees about their clients. Ive sent numerous emails to devorce administrators almost every day from the time of my settlement, just asking if theyve recieved my documentation or if my claim is being processed or not. Still till this day i have never gotten a response from the people responsible for these email addresses in that company : *** *** LuyandaG • *** *** ***

I dont even want to mention the long waits for a call to be answered just after 40 minutes only to be transfered to someone who will let it ring until it automatically hangs up. This is ridiculous the amount of begging i have to do just for utter and complete nothingness. Fairsure praises and prides itself in utter incompetence. If they eventually get this review of which i doubt theyre even interested in. may they kindly contact me on my email adress ***