KM
Keabetswe M
1 reviews | Active since Sept 2024
09 Jul 2025, 16:06
Fairsure **** ****
I am in the process of logging a formal complaint. My son's pension fund was not paid out despite numerous emails. This company ****s people their provident/ pension fund. We cannot get them on the phone. They are not answering emails.
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Fairsure's replyOfficial
06 Aug 2025, 16:29Good day Keabetswe
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Best regards,
Fairsure's reply06 Aug 2025, 16:29
Official
Good day Keabetswe
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Thank you for your feedback and for bringing this matter to our attention.
We sincerely apologise for the lack of communication you’ve experienced, and we understand how frustrating this must be.Please rest assured that we have escalated your review internally, and a team member will be in touch to provide feedback on your query.This is not the standard we aim to uphold, and we truly appreciate your patience as we work to resolve it.Kind regards,
Fairsure
Best regards,