SP
Sean P

1 reviews | Active since Apr 2022

26 Sept 2022, 21:09

Rotten food Fahrenheit Seafood and Grill

I took my husband out to Fahrenheit Seafood and Grill at Lemon Tree, Alberton for our anniversary. This was our first and last time at this restaurant. Absolutely terrible rotten food that has taken them more than an hour to prepare. Firstly what we ordered we were informed that "they are not good" meaning it's rotten. This was the whole Lobster. There after we ordered lobster tails. To make matters worse the lobster tails is rotten as well! My husband ordered prawns and calamari as to where the calamari was undercooked! What type of restaurant sells overcooked and rotten food? This is the most ********** experience ever. I will never go back to any of the Fahrenheit Seafood and Grill restaurants and would not recommend anyone for that matter to go there. The food was so terrible that not one of us could stomach it. The waiter gave excellent service, but the restaurant is a absolute disgust.

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Replies (1)
Fahrenheit Seafood and Grill
Fahrenheit Seafood and Grill's reply15 Feb 2023, 15:01
Official
 
Hi Sean. 
Thank you for reviewing us and sharing your experience with us. 
We humbly apologise for what happened, and also that we took a while to reach out.
We have spoken to the management of the store and they are fully aware of all the issues to resolve. We have already started a process that will ensure that this will not happen again. 
We hope you give us another chance in future.
Regards
Itai
Brand Manager