NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Fahrenheit Seafood and Grill
How is Fahrenheit Seafood and Grill rated on Hellopeter?
Hellopeter has tracked Fahrenheit Seafood and Grill across 47 reviews. Fahrenheit Seafood and Grill hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Fahrenheit Seafood and Grill? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2024
Bizarre Management attitude
Very disappointed with management at Farenheit Lemon Tree on Friday late afternoon 7th August. We decided to try the special on Prawns but both my husband and I decided 1kg prawns was a bit daunting and asked if we could share 1 plate. Was told an unequivocal "no sharing"! Ok, still felt we would give it a go. My husband, not a rice eater, asked for chips instead of rice and the poor waiter was most apologetic when he said we can't have chips? Salad or veg was acceptable but not chips!?? At this stage my husband wanted to walk out but we had ordered a bottle of wine and I am too polite! I said to bring a garlic focaccia to have with the wine and not surprised that it was pretty inedible?! Not once did either of the "managers" at the counter come and talk to us about their decisions? Were totally uninterested in our complaints.... What a disaster, will never eat at this restaurant again!
1 reviews | Active since Oct 2024
Bizarre Management attitude
Very disappointed with management at Farenheit Lemon Tree on Friday late afternoon 7th August. We decided to try the special on Prawns but both my husband and I decided 1kg prawns was a bit daunting and asked if we could share 1 plate. Was told an unequivocal "no sharing"! Ok, still felt we would give it a go. My husband, not a rice eater, asked for chips instead of rice and the poor waiter was most apologetic when he said we can't have chips? Salad or veg was acceptable but not chips!?? At this stage my husband wanted to walk out but we had ordered a bottle of wine and I am too polite! I said to bring a garlic focaccia to have with the wine and not surprised that it was pretty inedible?! Not once did either of the "managers" at the counter come and talk to us about their decisions? Were totally uninterested in our complaints.... What a disaster, will never eat at this restaurant again!
1 reviews | Active since Mar 2009
Fahrenheit Benoni: A Decline in Service and Standards
Very disappointing experience at Fahrenheit Restaurant Benoni. We booked a table for 12:30 pm on Father's Day and only received our mains close to 3:00 pm. Unfortunately, this is not the first time we have experienced this. A few years ago, on Christmas Day, we waited almost four hours for our meal. After raising our concerns at the time, management assured us that it would never happen again. Clearly, those promises were not kept, as Fahrenheit continues to struggle to cope during busy periods and special occasions. The food quality was equally disappointing. The ribs arrived cold, the prawns were badly overcooked and difficult to deshell, and the fish was completely overcooked. The only acceptable meal at our table was a sirloin steak, which was enjoyed by just one guest. This is certainly not the standard we experienced in the past, and it is evident that both service and food quality have declined significantly. To make matters worse, several customers who arrived and were seated well after us received their meals before we did. Many had finished dining and left the restaurant before our food even arrived. This made an already frustrating experience even more disappointing. Despite the poor experience, we paid the bill in full and even left a tip for the waiter. While he appeared to be doing his best under difficult circumstances, the service was generally inattentive and lacked the level of care and attention one would expect. After two major disappointments on special occasions, we will not be returning. Poor service, excessive waiting times, declining food quality, and unfulfilled promises from management have made it impossible for us to justify spending any more money here. We have supported this restaurant since the day it opened and, over the years, have been very forgiving of the occasional issue. However, it is clear that the restaurant no longer shares the values and standards that originally made it a favourite destination for our family. A very poor experience and one we cannot recommend.
1 reviews | Active since Mar 2009
Fahrenheit Benoni: A Decline in Service and Standards
Very disappointing experience at Fahrenheit Restaurant Benoni. We booked a table for 12:30 pm on Father's Day and only received our mains close to 3:00 pm. Unfortunately, this is not the first time we have experienced this. A few years ago, on Christmas Day, we waited almost four hours for our meal. After raising our concerns at the time, management assured us that it would never happen again. Clearly, those promises were not kept, as Fahrenheit continues to struggle to cope during busy periods and special occasions. The food quality was equally disappointing. The ribs arrived cold, the prawns were badly overcooked and difficult to deshell, and the fish was completely overcooked. The only acceptable meal at our table was a sirloin steak, which was enjoyed by just one guest. This is certainly not the standard we experienced in the past, and it is evident that both service and food quality have declined significantly. To make matters worse, several customers who arrived and were seated well after us received their meals before we did. Many had finished dining and left the restaurant before our food even arrived. This made an already frustrating experience even more disappointing. Despite the poor experience, we paid the bill in full and even left a tip for the waiter. While he appeared to be doing his best under difficult circumstances, the service was generally inattentive and lacked the level of care and attention one would expect. After two major disappointments on special occasions, we will not be returning. Poor service, excessive waiting times, declining food quality, and unfulfilled promises from management have made it impossible for us to justify spending any more money here. We have supported this restaurant since the day it opened and, over the years, have been very forgiving of the occasional issue. However, it is clear that the restaurant no longer shares the values and standards that originally made it a favourite destination for our family. A very poor experience and one we cannot recommend.
1 reviews | Active since Oct 2025
Poor Service, Terrible Atmosphere
I recently hosted my daughter’s 9th birthday party here, and unfortunately it was a very disappointing experience. The space was extremely cramped, which made it uncomfortable for both kids and parents. The service was also very poor – we constantly had to look for our waiter, and we were not attended to as we should have been, especially for a booked party. One of the biggest issues was the party package. It was clear from the balloons and birthday setup that this was a party, yet the waiter never confirmed anything with me. Only after most of my guests had already left did I receive the party packs, which I had to ask for, and only then did the waiter realise what I had booked. I had already explained this earlier, so this was very frustrating. The timing of the food was also completely off. The pizzas were delayed, and the ice creams were only brought out after I asked for them – by that time, only 4 out of the 9 kids were still there. That is unacceptable for a children’s party. To make matters worse, the staff at the pizza station were very rude and unhelpful, which added to the negative experience. The atmosphere was also unpleasant. There was a very large, loud table nearby playing their own music, shouting and singing, with no regard for other guests. No staff member or manager stepped in to manage the situation. What disappointed me even more is that this is not my first visit. I’ve celebrated a birthday here before and had a great experience. Sadly, the quality has gone backwards significantly. Lastly, no manager came to check on us at any point during the event, which shows a lack of care for customers. Unfortunately, after this experience, I will not be returning.
1 reviews | Active since Oct 2025
Poor Service, Terrible Atmosphere
I recently hosted my daughter’s 9th birthday party here, and unfortunately it was a very disappointing experience. The space was extremely cramped, which made it uncomfortable for both kids and parents. The service was also very poor – we constantly had to look for our waiter, and we were not attended to as we should have been, especially for a booked party. One of the biggest issues was the party package. It was clear from the balloons and birthday setup that this was a party, yet the waiter never confirmed anything with me. Only after most of my guests had already left did I receive the party packs, which I had to ask for, and only then did the waiter realise what I had booked. I had already explained this earlier, so this was very frustrating. The timing of the food was also completely off. The pizzas were delayed, and the ice creams were only brought out after I asked for them – by that time, only 4 out of the 9 kids were still there. That is unacceptable for a children’s party. To make matters worse, the staff at the pizza station were very rude and unhelpful, which added to the negative experience. The atmosphere was also unpleasant. There was a very large, loud table nearby playing their own music, shouting and singing, with no regard for other guests. No staff member or manager stepped in to manage the situation. What disappointed me even more is that this is not my first visit. I’ve celebrated a birthday here before and had a great experience. Sadly, the quality has gone backwards significantly. Lastly, no manager came to check on us at any point during the event, which shows a lack of care for customers. Unfortunately, after this experience, I will not be returning.
1 reviews | Active since Dec 2013
I had a very disappointing experience at Fahrenheit at Lemon Tree on Friday, 26 February 2026. After ordering takeaway, I realised I had forgotten my card and my phone battery was flat. I politely asked if there was a charger so I could sort it out. Inst
Formal Complaint Regarding Unprofessional and Disrespectful Customer Service Experienced at Fahrenheit Alberton
1 reviews | Active since Dec 2013
I had a very disappointing experience at Fahrenheit at Lemon Tree on Friday, 26 February 2026. After ordering takeaway, I realised I had forgotten my card and my phone battery was flat. I politely asked if there was a charger so I could sort it out. Inst
Formal Complaint Regarding Unprofessional and Disrespectful Customer Service Experienced at Fahrenheit Alberton