WH
Wessel H

1 reviews | Active since Nov 2019

01 Nov 2019, 13:50

If Facebook not contacting me to rectify this, I believe it is *****!

I ran some adds for about 3 weeks on Facebook, everything went well...Then all of a sudden I cannot log into my Facebook account. Facebook asks me to upload some Identification (ID), which I've done numerous times, but when I press "continue" nothing happens... Still, I cannot log into my Facebook manager to see my Ads, yet FACEBOOK IS STILL DEDUCTING MONEY FROM MY CREDIT CARD! It is well past the "end" dates I specified when I set the Ads, but they are still deducting my money, and due to the fact that I cannot access my Facebook Business Manager, I cannot stop/cancel the ads, I cannot even access my Leads! And what makes it even worst, I cannot get hold of anyone at Facebook to ask for assistance! This is a *****! I had to cancel my Credit card, as Facebook continues to deduct money from my account without me being able to cancel my ads!

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