HACKED

I have 2 old business pages that I have not used for years. They were hacked and something horrible was posted AND I received a "so call" account. I dont even know who did that. My personal page was immediately blocked. To rectify this .... I had to send a copy of my ID. I also explained my situation. I have tried on numerous accounts to make contact. I have had my account since 2008 and never transgressed. I dont want to start a new page as all my memories are locked there. The message keep on saying thank you for your info but due to covid we have less people that can look at this. The best of all is that DAILY I reveive mails.... someone is still trying to hack my page and they are constantly asking me to change my password. How os this possible? What amazes me is I see numerous complaints but Facebook does not respond .......