Facebook's Non Existent Customer Support

I have a Facebook business account. My business operates mainly online and mainly on my Facebook page. However a couple of weeks ago I got locked out of my account. I tried following the steps to recover my account which has failed. At some point my account then completely disappeared. I have emailed Facebook security, support and general enquiries, to no avail. I am not getting any response or assistance. As a result my business is folding and I am without an income - even after they validated my ID. Facebook's account recovery process is the worst process put in place I've ever seen. In order to recover your account you need to be able to log in. What kind of backwards BS is that? I honestly do not know how we live in 2024 and there is no way to contact an actual living human being at Facebook to resolve matters like this. I live in South Africa I cannot dial an overseas number and be put on hold for 30 minutes, it is unaffordable. Where is a live chat option? Or a call me back option? How is Facebook so unprepared for customer support?