FACEBOOK deletes my account WITHOUT proper investigation. PLEASE HELP!

Hi Facebook. Since no one on your supports page verify answers my questions, and are not helping me, I hope someone will see this post and help me!

My FB or INSTAGRAM page was OBVIOUSELY hacked by someone, posting apparent inproper content on there. And that VERY SAME PERSON reported me! Your FB Jargon for someone who does not work with these issues everyday, is also not always very clear on what you need from us to sort the problem out! You asked for a verification code, after I got really upset, that was mailed to me, which I gave you, IMMEDIATELY, and you STILL SUSPENDED MY FB ACCOUNT! We have a PAID BUSINESS ACCOUNT LINKED ON THAT PROFILE, AND WAS STILL BUSY RUNNING ADS! Which we also, pay for.

I asked your agent on messenger, JUST after I send the verification code... 1. How do I meta verify my account so this does not happen again, as it was not the first time, and we have a business account to look after. NO REPLY! THIS IS SOOO RUDE! Instead, this person, after I cooperated, immediately, rather did not reply to my NUMEROUS questions, but deletes my FB account, with ALL MY photo's which I have been saving on your, SO CALLED SAFE PLATFORM, for years and years, and all me memories, have now been deleted! This is SO CRUEL!

2. Which baffles me, and what I DO NOT understand, is that the FB with ALL it's sophisticated technology could not investigate further, and see that I have been HACKED! The Instagram account you mentioned is NOT MINE! If you investigated you would of noticed that.

3. I was NOT EVEN GIVEN THE OPTION to appeal, and send through evidence, I have everything on hand.

4. I tried contacting you re reporting a problem on INSTAGRAM report a problem, with ALL the evidence of messages not being answered from your support team, together with proof of my Instagram, linked to my NOW DELETED Facebook account. Still no repsonse.

5. It would be great if FB could be more clear on how to protect your account and prevent it from being hacked in the future! How can you not see on my profile that this has happened before!

PLEASE, PLEASE get back to me urgently and let me know how to restore my Facebook account, how to have functionality on our Business account restored, we have been using you for 3 years as a marketing platform and now this!

My email: *** The e-mail you have to send verifications to regarding verification of my identity!

Thank you E'Marie