MW
Marius W

1 reviews | Active since Dec 2010

04 Jan 2021, 16:36

EZLend Wheels - be carefull when you sign the contract

Very eager to conduct business but beware when your contract comes to an end - this company will apply the contract to every extent to get as much moeny out of you as possible. Such as - declaring that the vehicle, when returned at contract end, must be valet'd for some dust on the back of the driver's seat, and a few blades of grass in the baggage area - which can be cleaned within 1 minute by wiping a wet cloth. Check the fine print on your contract as well before signing - it is not explained that you in fact pay one more installment to "recover" possible damages to the vehicle. When I tried to return the vehicle in the festive period I was told to only return it on 4 January because they are cIosed - and then you get charged for the extra days that you had the vehicle! I thought it was a good and reputable company until it came to my contract end - I will not use them again.

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Replies (1)
EZ-Wheels
EZ-Wheels's reply11 Feb 2021, 11:36
Official
Hi Marius,

We are sad to hear your frustration. However, our records all show a very different story.
Firstly and naturally, any serious company will enforce their relevant contract. 
Secondly, we have record of you asking to please return your vehicle mid Jan as Dec did not suit you.