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marius M
1 reviews | Active since Sept 2016
17 Nov 2022, 09:27
Horrible service from Express Airport parking OR Tambo
Very good at first, but on collecting my car on 16/11/2022 the dashboard settings were all reset to 2018. Trip and consumptions all set to 0 and clock 8 hours out. Quarter tank of fuel gone and range to empty from 270km to 30km.
On enquiring the reason, the owner came up with a lame excuse that the battery was dead, and they had to jumpstart my car. That's his reason for the reset dash, for the petrol missing he said the car had to idle for a while to recharge the battery. My calculations show the vehicle must have been idling for at least 5 hours to consume all that fuel.
It is a brand-new Chery Tiggo 4 Pro, only 3 months old and I was told I should have the car battery checked.
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Express Airport Parking's replyOfficial
17 Nov 2022, 10:39Good day Marius as per our telephonic conversation on the evening of you collecting your vehicle from us i told you what had happend and that is the truth.After me explaing the incident to you i was under the impression that we came to an agreement about us compensating you for the petrol that your vehicle used to recharge the battery so we can get your vehicle safely and in working order to the airport.
Please advise as to a way forward for us to resolve the problem we are experiencing as last night i was under the impression that the problem was resolved as you did agree to the resolution we came to last night.
We are eagerly awaiting your response
Kind regards
Express airport parking.
Please advise as to a way forward for us to resolve the problem we are experiencing as last night i was under the impression that the problem was resolved as you did agree to the resolution we came to last night.
We are eagerly awaiting your response
Kind regards
Express airport parking.
Express Airport Parking's reply17 Nov 2022, 10:39
Official
Good day Marius as per our telephonic conversation on the evening of you collecting your vehicle from us i told you what had happend and that is the truth.After me explaing the incident to you i was under the impression that we came to an agreement about us compensating you for the petrol that your vehicle used to recharge the battery so we can get your vehicle safely and in working order to the airport.
Please advise as to a way forward for us to resolve the problem we are experiencing as last night i was under the impression that the problem was resolved as you did agree to the resolution we came to last night.
We are eagerly awaiting your response
Kind regards
Express airport parking.
Please advise as to a way forward for us to resolve the problem we are experiencing as last night i was under the impression that the problem was resolved as you did agree to the resolution we came to last night.
We are eagerly awaiting your response
Kind regards
Express airport parking.