KM
Khetha M

1 reviews | Active since Aug 2020

31 Aug 2020, 14:11

Zero service levels at Experian

I have been waiting for more than 21 working days for my profile to be updated after lodging a dispute on 22nd of July. Never answer their phones, they are same people as compuscan but they updated in 2 days and these Experian people havent updated. Ive also lodged a complaint with the Credit Ombudsman. I dont want any from you people just update my profile.

0
Replies (1)
Experian SA
Experian SA's reply08 Sept 2020, 08:32
Official
Good Day,

 

We apologies for delay in responding to your request

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre