You know how to ruin people lives with incorrect information

I have been calling Compuscan for weeks. And everytime you call them they are always experiencing high call volumes! I wonder why! I have accounts on my name which I no longer have I have sent documents through and nothing has been done: your credit score drops but you can’t speak to anyone to check why, when all accounts are up to dat me and others are paid up. You take money from my account every month yet I cannot access my credit check report! I have two completely different scores on my credit check and my credit expert and I have not been able to speak up anyone to see what this is like this.