JS
Johan S

1 reviews | Active since Oct 2014

09 Nov 2021, 16:09

Wrong info on credit check

Experian is useless, they don't answer phones or emails. They did a credit check on myself and my wife and there is so many errors on my wife's name. My wife does not have any accounts on her name but yet they say she owes money to people we have an account in arrears and she is living Namibia. No reply whatsoever just an automated reply on email.

0
Replies (2)
Experian SA
Experian SA's reply10 Nov 2021, 08:53
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 

JS
Johan S's update11 Nov 2021, 14:19
Reviewer Update
STILL NO RESPINSE, NO ANSWER ON PHONES OR EMAILS ARE THERE ANYBODY WORKING AT EXPERIAN????? I MEAN REALLY IS IT THAT DIFFICULT TO FIX YOUR OWN STUFFUP COME ON EXPERIAN WAKE UP.