MK
Martin K
1 reviews | Active since Feb 2018
13 Apr 2021, 13:03
WRONG ADDRESS - CORRECTED FOR 1 MONTH AND THEN WRONG APPEARS AGAIN AND AGAIN AND AGAIN AND AGAIN
I have raised this issue with the company more than 8 times where it showing an address where I have never stayed before. I have provided proof of my address where I have been for 8 yrs and yet the wrong address in Daveyton reflects again each month. I get emails from them saying it is corrected. Yes, for 1 month only. I reported this so many times in the last year. NO PERMANENT CORRECTION. Why cannot Experian not have my details corrected once and for all without causing frustration - to physically delete the address properly. If my address is incorrect, how can I be certain my other details are correct? This company cannot be trusted.
Helpful (0)
Replies (1)0
Replies (1)Experian SA's replyOfficial
16 Apr 2021, 07:52 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Experian SA's reply16 Apr 2021, 07:52
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Customer Relations Centre
