MK
Martin K

1 reviews | Active since Feb 2018

13 Apr 2021, 13:03

WRONG ADDRESS - CORRECTED FOR 1 MONTH AND THEN WRONG APPEARS AGAIN AND AGAIN AND AGAIN AND AGAIN

I have raised this issue with the company more than 8 times where it showing an address where I have never stayed before. I have provided proof of my address where I have been for 8 yrs and yet the wrong address in Daveyton reflects again each month. I get emails from them saying it is corrected. Yes, for 1 month only. I reported this so many times in the last year. NO PERMANENT CORRECTION. Why cannot Experian not have my details corrected once and for all without causing frustration - to physically delete the address properly. If my address is incorrect, how can I be certain my other details are correct? This company cannot be trusted.

0
Replies (1)
Experian SA
Experian SA's reply16 Apr 2021, 07:52
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Customer Relations Centre