MK
Martin K

1 reviews | Active since Feb 2018

11 Feb 2021, 11:47

WRONG ADDRESS - CORRECTED FOR 1 MONTH AND THEN WRONG APPEARS AGAIN

I have raised this issue with the company showing an address where I have never stayed before. I have provided proof of my address where I have been for 8 yrs now yet the wrong the address in Daveyton reflects again the following month. The last email I received from them 30 Dec 2020 said it was corrected. Yes, for 1 month only. Why cannot Experian not have my details corrected once and for all without causing frustration - to physically delete the address properly. If my address is incorrect, how can I be certain my other details are correct? This company cannot be trusted.

0
Replies (1)
Experian SA
Experian SA's reply11 Feb 2021, 14:14
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team