MK
Martin K
1 reviews | Active since Feb 2018
11 Feb 2021, 11:47
WRONG ADDRESS - CORRECTED FOR 1 MONTH AND THEN WRONG APPEARS AGAIN
I have raised this issue with the company showing an address where I have never stayed before. I have provided proof of my address where I have been for 8 yrs now yet the wrong the address in Daveyton reflects again the following month. The last email I received from them 30 Dec 2020 said it was corrected. Yes, for 1 month only. Why cannot Experian not have my details corrected once and for all without causing frustration - to physically delete the address properly. If my address is incorrect, how can I be certain my other details are correct? This company cannot be trusted.
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Replies (1)Experian SA's replyOfficial
11 Feb 2021, 14:14 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Experian SA's reply11 Feb 2021, 14:14
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
