WORST SERVICE I HAVE EXPERIENCED IN MY LIFE

I have been trying to resolve a listing on my name with Experian for over 6 months and all I get is no response after sending all the required documentation. I have even e-mail one of the supervisors Zoin Golding over two weeks ago and to date have not received any response. Calling their call centre is liking going to the graveyard and waking up the dead for a conversation. Really frustrated with their appalling service.