Worst service ever

I am so ****ed by the level of service we are getting from Experian. Their call centre: you'll wait forever, and once your call has been answered, they'll put you on mute and leave you hanging. I don't know what to talk about their level of dispute investigation it is so *********** and pathetic. I logged a dispute a month ago regarding the retention period, and I got an email confirming the dispute was resolved in my favor, but guess what? The account still shows and nothing was done. I am so tired of their pathetic service and making us beg to get good service. A few minutes ago I waited for almost 1 hour on the line and I was muted by the call center agent and then hung up. This is f**cking frustrating